Xoodoc AI FAQs

Everything you wanted to know about Xoodoc

From onboarding to outcomes—our most common questions, answered.

What is Xoodoc?

Xoodoc is an AI platform built for healthcare revenue cycle management. It automates coding, claim scrubbing, denials prevention and recovery, appeal drafting, and A/R acceleration — fully integrated with your EHR and clearinghouse.

 

Who is Xoodoc for?

We serve physician groups, specialty practices, MSOs, billing companies, ASCs, and hospital outpatient teams that want to reduce denials, cut manual workload, and speed up reimbursements.

 

Does Xoodoc replace my billing team?

No — it augments your team. Xoodoc automates repetitive and rules-driven work so billers can focus on exceptions, high-value claims, and recoveries.

What does Xoodoc automate end-to-end?
  • Medical coding (ICD-10 / CPT / HCPCS)
  • Claim scrubbing & NCCI/OCE edits
  • LCD/NCD & payer-policy checks
  • Eligibility and demographics validation
  • Attachments & clinical proofing
  • Appeal generation with citations
  • A/R follow-up & status tracking
  • Posting recoveries back to EH
Does it learn from our denials history?

Yes. Xoodoc uses denial patterns + payer-specific behavior to predict risk and fix issues before claims go out.

Can Xoodoc draft appeals?

Yes — AI drafts appeal letters with legal/policy citations and required attachments, ready for review or auto-submission.

Which EHRs / PMs do you integrate with?

We support the major EHRs & PM systems via FHIR, EDI, and API connections (Athena, Epic*, eClinicalWorks, AdvancedMD, NextGen, DrChrono, and more).

 

Do I need to change my clearinghouse?

No. Xoodoc can work with your existing clearinghouse or submit files directly if desired.

Is onboarding disruptive?

Not at all. We integrate in parallel with your existing workflow and go live without interrupting daily billing operations.

Is Xoodoc HIPAA compliant?

Yes — Xoodoc is fully HIPAA compliant with BAAs in place.

Do you keep an audit trail?

Yes — every decision, code, edit, and submission has a complete audit log.

How does Xoodoc reduce denials?

By fixing missing clinicals, policy mismatches, coverage gaps, and coding conflicts before claims are transmitted.

How much improvement can we expect?

Most clients see:

  • 30–60% reduction in denials
  • 15–25% faster reimbursements
  • 40–70% time saved on claim prep & appeals
Something specific in mind?